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Website Use & E-Commerce

Website & E-Commerce

1. Information about the Organisation

1.1. This website is owned by Switched on Solutions LTD which is a Telecommunications Company and whose registered office/place of business is 76 Main Road, Dartford, Kent DA4 9EU References to ‘we’, ‘our’ or ‘us’ refer to Switched on Solutions.

1.2. References to ‘you’ or ‘your’ refers to the user or viewer of our website.

1.3. Our registered company number is 10692805.

1.4. Our VAT number is 278937535.

1.5. We are a member of CHAS. Our membership number is CHAS-290232684.

1.6. We are required by law to hold suitable public liability and/or professional indemnity insurance. Details of our insurance cover can be obtained here.

1.7. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern our relationship with you in relation to this website.

1.8. If you disagree with any part of these terms and conditions, please do not use our website.

2. Service availability

2.1. While we shall endeavour to make this site available at all times, wewill not be liable if, for any reason, the site is unavailable for any period of time.

2.2. Access to this site may be suspended at any time without prior notice being given.

2.3. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

3. Privacy

3.1. We take your privacy seriously. For full details on how we collect, use and store personal data including the use of cookies please see our privacy policy here.

4. Disclaimer

4.1. We are not liable for any damages arising in contract, tort or otherwise from the use of or inability to use this site or any material contained in it, or from any action or decision taken as a result of using the site.

4.2. The materials on this site comprise general information and opinion; they do not constitute legal or other professional advice. You should consult your professional adviser for legal or other advice.

4.3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4.4. This site offers links to other sites thereby enabling you to leave this site and go directly to the linked site. We are not responsible for the content of any linked site or any link in a linked site. We are not responsible for any transmission received from any linked site. The links are provided to assist visitors to the our website and the inclusion of a link does not imply that we endorse or have approved the linked site.

5. Terms of use

5.1. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5.2. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

5.3. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

5.4. If you enter your personal data on this website for any purpose you warrant that such information is true and accurate. You agree not to impersonate another person, use a false name and information or to use a name and information which you are not authorised to use.

5.5. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Public Liability Insurance

Safety Policy

Public Liability Insuranc

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Privacy Policy

We are Switched on Solutions Ltd.

This privacy policy tells you what to expect when we collect personal information about you when you use this website.

Topics

What information do we collect about you?
Cookies
How will we use the information collected about you?
Marketing
Access to your information and corrections/changes
Third parties
Other websites
Changes to our privacy policy
Complaints
How to contact us
Changes to this Privacy Policy

What information do we collect about you?

We collect data about you if you register for for us to contact you using this website. We will also collect relevant information if you purchase or register for services by email, telephone, in person or by post.

Website usage information is collected by using Cookies (see below).

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. It also allows certain website functions such as a ‘shopping basket’ to work.

You can get more information about Cookies at https://ico.org.uk/for-the-public/online/cookies/

You can turn off Cookies in your internet browser (e.g. Internet Explorer, Chrome, Safari, Opera or Firefox) so they are no longer collected and the above webpage contains links to tell you how to do this. Please note that turning off Cookies may prevent some of our website functions from working.

How will we use the information collected about you?

We will use the information you provide in order to provide the services you have requested to you. Certain information is required to provide those services and these are marked by a *. Fields not marked by a * are not mandatory and we will still be able to provide the services. The non-mandatory information will be used for anonymous statistical analysis about our clients or for other purposes which you have consented to.

If you do not think we need certain information (which we have marked as mandatory) to provide our services please get in touch using the details below and we will be happy to discuss this with you. As well as for providing the services you have requested we may use the information collected for other purposes, such as marketing. However, we will only use the information for these purposes if you have consented to us doing so. We make sure that we offer you genuine choice and control over how we use your data. If you wish to withdraw consent or change your preference about how we use your information then please contact us using the details below.

We do not transfer personal data to countries outside the EU.

Marketing

We may contact you for marketing purposes if you have consented to this when you provided your information to us.

You can withdraw consent or change your preferences about marketing activities at any time by contacting us using the details below.

Access to your information and corrections/changes

If you would like to know what information we hold about you please write to us using the contact details below. Please notify us if any of the information we hold about you has changed or is incorrect, we will be happy to update this for you.

Third parties

We may need to provide certain third party organisations with your information in order to provide our services (for example a courier who will deliver goods to you). We will only provide them with the information they require and will only permit them to use the information for the required purpose only. If any such third party has used your information for any other reason without your consent please notify us using the details below and we will investigate the matter.

Other websites

Our website may contain links to other websites. This privacy notice only applies to this website. For information on how the other website provider will use any information you should check the privacy notice of that website.

Changes to our privacy policy

We keep this privacy policy under regular review and will post details of any changes below. This privacy policy was last reviewed on 1st December 2023..

Complaints

We strive to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. If you think that our collection or use of information is unfair, misleading or inappropriate please bring it to our attention. We would also welcome any suggestions for improving our procedures. You may report any concerns regarding the way in which we have handled your personal data to the Information Commissioner on 0303 123 1113 or by using this link https://www.ico.org.uk/concerns.